Bad Customer Service, Over Crowded, Delays, Unfair Increases.... It's not looking good for Newport!

Arrivatrainsnails was created in 2010 by passengers who were tired of being insulted and spoken to with a real bad attitude by some unhelpful staff at Newport Railway Station. Two years on and not much has changed, but we have been told that one of the 'Revenue Protection Officers with attitude' has retired. Not all bad news then. 

Arrivatrainsnails.co.uk will enable passengers who have also suffered the bad customer service to tell the world their story. So why not send us details of your experiences at Newport and we'll publish them on our site. Tell your friends and colleagues about us and ask them to visit Arrivatrainsnails and help us to change things for the better and start shaming those with bad customer service!

You can get in touch with us by emailing shaming@arrivatrainsnails.co.uk

Follow our blog @ www.arrivatrainsnails.blogspot.com

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The reaction from the chargeman @ Newport Railway Station when they spotted this website:

On a lighter note - This scene was spotted by a commuter passing through Newport Railway Station.

(Just how many men does it take to change a lightbulb?)